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November 12 2019  SpanishSpanish

    Detalles de Empleo

Empleo: Customer Service.Italian and English Bilingual:.

La descripción del trabajo.:

Oferta de empleo:
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   » Customer Service.Italian and English Bilingual

 

Page Personnel

Cigna is a global health insurance company, dedicated to its mission of helping the people we serve improve their health, well-being and sense of security. We are a young and dynamic company that is constantly evolving to keep alive the highest concept of wellness and provide our customers the best service. At Cigna we have the best people; we give the best of ourselves and put passion in everything we do with a strong customer focus.
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Descripción de la oferta

Duración de la oferta: hasta el 07/12/2019

Funciones

International Insurance Company. Descripción de la oferta Administration process: - Determining requirements; answering inquiries; resolving problems; fulfilling requests. - Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems. - Fulfills requests by clarifying desired information; completing transactions; forwarding requests. - Coordinate and ensure a correct administrative follow-up of the clients and contracts. - Take full responsibility for the premium/eligibility administration - Handle eligibility requests from Customer Services - Keep records and filing up to date. - Implement contracts in case of new clients - Manage your work, taking into account the applicable procedures and agreements - Participate efficiently in processing the document flows: inform your Operations Manager on clarity gaps and possibilities to optimize the processes. - Commit yourself to high-quality administration and fast transactions. Communication process: - Maintain good contacts with insurers, insured and clients concerning their policies and non-medical claims. - Respond to questions in a qualitative way. - Manage all communications (letter, fax, e-mail) to clients and insurers. - Think about and contribute to using the most efficient communication channels (phone, e-mail, letter,... Perfil del candidato BilingualItalianandEnglish Customer Service and Call Center Experience. Oferta de empleo - Perm Contract - Salary: 18000 per anum + comission + health insurance + free transport - Full time, Monday to Friday, from 15:15H to 23:00H - Pozuelo de Alarcón. Madrid.

Requisitos

Bilingual English and Italian. Customer Service / Call Center experience.

Se ofrece

7% comission + health insurance + free bus
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Área

Atención al cliente
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Categoría o nivel

Técnicos
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Nº Vacantes

5

Competencia/cualificación:

Categorí­a del Empleo: Otras [ Ver todos Otras  ]
Requerimientos de Idioma:
Tipo de Empleo:
Sueldo: No especificado
Titulación: Sin especificar
Experiencia: No especificado
Localización del Empleo: ., otro
Tipo de empresa Empleador
Día de envío: 2019/11/09 / Viewed 2 times
Información de Contacto
Empresa: .


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