MENU
   
Bienvenido!! "Registro" "o" "Login"
September 20 2018  SpanishSpanish

    Detalles de Empleo

Oferta de empleo: Supervisor-Reservations:

La descripción del trabajo.:

Oferta de empleo:
Apply for job Save job
   » Company:
Marriott
   » Location:
Vienna, Austria
   » Salary:
negotiable / month
   » Job type:
Full-Time
   » Posted:
2 mins ago
   » Category:
General

**Job Number** 18001TUH
**Job Category** Reservations
**Location** Hotel Bristol, a Luxury Collection Hotel, Vienna, Vienna, Austria VIEW ON MAP
**Brand** The Luxury Collection
**Schedule** Full-time
**Relocation?** No
**Position Type** Non-Management/Hourly
**Start Your Journey With Us**
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world?s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
**Job Summary**
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual. Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
_Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws._
Apply for job Save job

Share:

E-Mail:

Print:

Find more similar jobs

Related job

WE HQ: Marketing Communications Manager

searcheuropeanjobs
Portugal, Other

Featured Full-Time

Competencia/cualificación:

Categorí­a del Empleo: Otras [ Ver todos Otras  ]
Requerimientos de Idioma:
Tipo de Empleo:
Sueldo: No especificado
Titulación: Sin especificar
Experiencia: No especificado
Localización del Empleo: Vienna, Austria, otro
Tipo de empresa Empleador
Día de envío: 2018/08/14 / Viewed 1 times
Información de Contacto
Empresa:


Aplicación Online


BÚSQUEDA DE EMPLEO


Categoría de Empleo:
Localización del Empleo:   
Escriba las palabras clave (Ej: comercial, linux...):