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August 17 2018  SpanishSpanish

    Detalles de Empleo

Oferta de empleo: Caleta Homes:

La descripción del trabajo.:

Reception & welcome team

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Caleta Homes Malaga, Málaga

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21/07/2018

Clasificada en

   » Restauración y Turismo
   » Gestión Hoteles y Alojamientos
   » Administración y Secretariado
   » Recepcionista
   » Hostelería / Hoteles / Catering

Aptitudes

   » Atención telefónica
   » Trabajo en equipo
   » Atención al cliente

1 vacante

Descripción de la oferta

Caleta Homes is changing the accommodation industry. An unusual and innovative business model, we offer our guests the chance to stay in unique homes fully equipped within a great location. We take care of our guests’ expectations, the cozy atmosphere of our accommodations, the ecology and our social impact wherever we operate.

It takes a special type of person to be the face of Caleta Homes. Our Welcome team is the eyes, ears, and smile of our business, welcoming our guests and converting them from regular travelers to loyal Caleta Homes guests.

We work in a dynamic, creative and innovative work atmosphere. We need someone who will feel comfortable managing a vibrant agenda that could range from answering the phone, registering reservations, responding to emails, meeting guests or solving guests’ requests to helping re-decorate our apartments or supervising our maintenance partners duties.

When needed, you may also have to pop to a home at a moment’s notice, or investigate an issue before it gets out of hand. There aren’t really any boundaries: you’ll be expected to deliver superior guest support and to commit to our guests’ expectations, so that we all deliver excellent standards to our guests.

It’s not necessarily the subject you studied that will make you stand out: it’s more your desire to succeed in a new and exciting company that’s rocking the travel industry.

Responsibilities:

Managing phone and email communications with guests before they arrive, arranging for a seamless arrival experience and finding solutions to any request from our guests.

Responsible of Customer Service & Satisfaction for all our guests.

Day-to-day operations: delivering operational needs such as meeting guests, home standards and solving last-minute problems.

Communicating with all teams involved ensuring the smooth run of the arrival process.

Process improvement: cast a critical eye over everything we do, suggest and make improvements to operational processes.

Administration: basic accounting reports, guests’ registration forms and other documentation.
Skills and qualities required

Fluent written and spoken English / Spanish.

A great degree from a great university, or equivalent experience.

Driving license is a plus.

Excellent & Adaptable communication skills: able to alter style whilst remaining clear and concise.

Creative problem-solving and positive energy.

Warm and friendly character who is efficient, accurate, and constantly demanding excellence.

Independent to manage own agenda and to meet schedules while maintaining the capability to follow guidelines, procedures and standards set by the management.

Entrepreneurial flair: comfortable getting your hands dirty and taking on a variety of tasks.
Strong work ethic and commitment.

Hospitality/restaurant/retail experience a plus.

Multi-tasking at speed: Analytical thinking while maintaining attention to detail and achieving deadlines.

What you can expect:

The opportunity to work as much, or as little, as you want.

Everything you need to do the job.

Hospitality Industry: We’re a 24/7 business, so you’ll need to work on weekend and holidays.
Freedom to implement your own ideas.

Responsibility from day one, with experienced, supportive team members around you.

Get paid to learn in a hands-on environment.

Opportunities to progress in the company.

The opportunity to meet guests from all over the world.

A chance to work in a vibrant and fun environment with like-minded individuals.

More than just a job.

Estudios:

Grado

Idiomas:

Español

Inglés

Experiencia:

1 año de experiencia

Datos de la oferta

Remuneración:

A convenir

Jornada Laboral:

Jornada Completa

Tipo de contrato:

A convenir

Competencia/cualificación:

Categorí­a del Empleo: Otras [ Ver todos Otras  ]
Requerimientos de Idioma:
Tipo de Empleo:
Sueldo: No especificado
Titulación: Sin especificar
Experiencia: No especificado
Localización del Empleo: Malaga, Málaga, otro
Tipo de empresa Empleador
Día de envío: 2018/07/21 / Viewed 3 times
Información de Contacto
Empresa:


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