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May 22 2018  SpanishSpanish

    Detalles de Empleo

Oferta de trabajo: IT Support Engineer / 2nd Level Support (m/f):arleta.radziejewska@cbtalents.com

La descripción del trabajo.:

Empleo:

IT Support Engineer / 2nd Level Support (m/f)

Job ID : 161690294
Job Views : 29
Location: Düsseldorf,, , Germany
Job Category: Information Technology
Employment Type:
Salary:

Occupations

IT-Software Development: Computer-Network Security, Database Development-Administration, Desktop Service and Support, Enterprise Software Implementation & Consulting, General-Other: IT-Software Development, IT Project Management, Network and Server Administration, Software-System Architecture, Software-Web Development, Systems Analysis - IT, Telecommunications Administration-Management, Usability-Information Architecture, Web-UI-UX Design

Job Description

Tasks:
   »
Installation/removals/relocations and services (IMAC) for standard Wintel client infrastructure within the clients' campus location
   »
Hardware repairs (break & fix), incl. mobile devices, as well as handling of spare parts and swapping of replacement equipment
   »
Basic Network setup, shares and connectivity for Desktops, Notebooks, mobile devices, IP telephony and Printers
   »
Assistance, guidance and training of users regarding used HW, main applications and Data Recovery/Security.
   »
Ensure customer satisfaction by advising individuals on preventive maintenance and configurations which may positively impact product performance
   »
Takes responsibility for potential or desired follow-up services or problem escalation
   »
Administration of service tickets in own Ticket System
   »
Adherence to the given service parameters incl. timely and accurate reporting

Job Requirements

Skills:
   »
Good knowledge of MS operating systems (Windows Vista, 7, 10) and MS Office 365 applications, as well as Apple OS, Android OS and COTS applications (commercial-off-the-shelf-products)
   »
Professional experience in the areas of networks, Active Directory, security; VPN
   »
Professional Hardware experience in Desktop, Notebook, Peripherals as well as Printer and mobile devices and tablets; certifications beneficial
   »
Excellent soft skills such as resilience, friendliness, experience in service, team player, well-groomed and confident manner
   »
Fluent in written and spoken German, Good English skills
   »
High level of initiative, customer focus and solving problem attitude
   »
Driving license B

Hashtags Search #Düsseldorf, #IT Support #arleta.radziejewska@cbtalents.com

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Categorí­a del Empleo: Otras [ Ver todos Otras  ]
Requerimientos de Idioma:
Tipo de Empleo:
Sueldo: No especificado
Titulación: Sin especificar
Experiencia: No especificado
Localización del Empleo: otro
Tipo de empresa Empleador
Día de envío: 2018/04/24 / Viewed 1 times
Información de Contacto
Empresa: arleta.radziejewska@cbtalents.com
Email de Contacto: arleta.radziejewska@cbtalents.com


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