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March 17 2018  SpanishSpanish

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Empleo: Business Operations Consultant:Manning Global

La descripción del trabajo.:

Oferta de empleo:

Business Operations Consultant

Job ID : 160680055
Job Views : 38
Location: Bucharest, B, Romania
Job Category:
Employment Type:

Job Description

Our client, a global leader of ICT solutions is recruiting for a Business Operations Consultant to join their business in Romania. Position Title Business Operations Consultant Position Type Contract Start Date March 2018 Location Romania Contact: Oriana Manda | + 49 89 23 88 98 79 Responsibilities: Designing and managing day-to-day activities or operations in order to maximize the Service Center?s productivity, customer satisfaction and utilization of internal resources and tools; Managing the operational processes for all customer operations elements across the Service Center; Enhancing the Customer Experience by improving the delivery services? quality; Managing the Service Center?s evolution of Customer Operations according to business priorities; Providing business operations analysis and suggesting changes in accordance to internal strategies; In charge of monitoring and managing internal processes and capabilities related to Customer Operations services; In charge of redesigning processes identified as underperforming in terms of customer satisfaction and operational efficiency. Qualifications: Bachelor's Degree in the Telecommunications field; More than 5 years of experience and knowledge on Service Delivery Management, Customer Operations Management or other similar roles; Experience in multinational Enterprise Businesses or Global Service Centers; Strong business experience in Operational Processes areas with excellent project management and process development skills; Fluency in English; Other foreign languages such as German, French, Spanish, Italian, Chinese would be an advantage; If you know of anyone within your network who may also be interested in this position, would you please forward this ?Email & Role? to them. Please note: That we do all we can to respond to all applications but if we have not contacted you within 2 days following your application - its likely we have not shortlisted your cv for the position. Manning Global cannot consider your application for this role if you are working for the customer we are recruiting for If you are working for the client we are representing, but have confirmation you are leaving a permanent or contract position, please discuss this with us, so we can discuss representation with you. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the originator of the message. Any views expressed in this message are those of the individual sender. Group Head Office Manning Global AG Hohenzollernstrasse 60, 80801 Munich, Germany Sitz der Manning Global AG: München, HRB 170058 Amtsgericht München, Vorstandsvorsitz: Rachael Manning Munich | Zagreb | Dusseldorf | Liverpool | Zurich | Timisoara (RO) | Changzhou (CN) | New York

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Categorí­a del Empleo: Otras [ Ver todos Otras  ]
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Sueldo: No especificado
Titulación: Sin especificar
Experiencia: No especificado
Localización del Empleo: otro
Tipo de empresa Empleador
Día de envío: 2018/02/24 / Viewed 3 times
Información de Contacto
Empresa: Manning Global

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